![]() Most products on the website are personalised goods this includes any products which include your own photo or any text changes. Write From The Heart do not offer refunds for personalised goods custom made for you. Any products that we have made, personalised or customised specifically for you Your rights to return the goods to us will not apply in the following circumstances: Unfortunately we are unable to refund postage costs on unwanted non-personalised items. The costs of returning goods to us shall be borne by you. If you are not completely satisfied with your non-personalised goods, simply return them to us at any time within 14 working days of receipt. If the product(s) you have ordered do not arrive within 28 days of placing the order, Write From The Heart accept no liability unless you have contacted us via email within this period. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries. This also applies to products sent direct from our manufacturers. Whilst we make every effort to deliver goods within the specified timescale, on occasion due to unforeseen circumstances we cannot always guarantee delivery in said time, or accept liability for deliveries made outside this timescale. You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the products directly to a friend, a relative, or to your place of work. In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to read the following and contact us if necessary. However, occasionally, a problem can arise. PLEASE BE ADVISED NOT ALL OUR PRODUCTS ARE AVAILABLE ON OUR NEXT DAY DELIVERY SERVICE - SEE PRODUCT INFORMATION FOR FURTHER DETAILS.Īt Write From The Heart, we always try to send your products in perfect condition.All orders placed before 3PM will be sent the same day (Monday to Friday) orders placed after 3pm will be sent the next working day.(Although during the Covid-19 Royal mail cannot guarantee next day delivery on all occasions) Next day delivery items will be sent using royal mail next day special delivery.£10 for the first item and £1 for every additional item. ![]() Please allow around 3-6 working days in total for delivery.We will aim to dispatch your order within 1-3 working days, they will be sent to you using 1st class royal mail who aim to deliver within 1-3 working days.£5.50 for the 1st item and £1 for every additional item.Please allow around 10-14 working days in total for delivery.We will aim to dispatch orders within 10 working days, they will be sent to you using 2nd class Royal mail who aim to deliver within 3 working days.£3.50 for the first item and £1 for every additional item.Please allow 14 working days for your order to arrive.We will aim to dispatch orders within 10 working days, they will be sent using Royal mail 2nd class who aim to deliver within 3 working days.We offer a FREE delivery service when you spend over £40.If you wish to amend an item in your basket, please click on the preview button to do so, your physical print may vary from the colour you see on the screen, this is due to individual screen resolutions. By approving your design you are agreeing to the layout, colours and wording you have created. Live personalisation - Please note that we will print and manufacture only what is created by you on our website.Payment - Secure payment gateways available, Payment is accepted by paypal, credit or debit card.The crystal clear, diamond polished finish of each block creates a distinct and stylish edge. Update your home with these stunning personalised acrylic heart photo blocks, Our acrylic photo blocks are free standing and of the highest quality. The background and text colours can also be changed to suit every decor. Upload your photos and text to create a truly personalised gift they will treasure forever. Create a stunning personalised heart block for a special person on their birthday.
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